:root{color-scheme:light;--color-primary: #2563eb;--color-primary-dark: #1d4ed8;--color-secondary: #3b82f6;--color-cta: #f97316;--color-background: #f8fafc;--color-panel: #ffffff;--color-text: #1e293b;--color-muted: #64748b;--color-border: #dbe4f0;--color-soft: #eef5ff;--space-xs: 4px;--space-sm: 8px;--space-md: 16px;--space-lg: 24px;--shadow-sm: 0 1px 2px rgba(15, 23, 42, .06);--shadow-md: 0 12px 28px rgba(15, 23, 42, .08);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}*{box-sizing:border-box}html,body,#root{min-height:100%;height:100%}body{margin:0;overflow-x:hidden;background:var(--color-background);color:var(--color-text)}button,input,textarea{font:inherit}button{cursor:pointer}button:disabled{cursor:not-allowed}.app-shell{height:100dvh;min-height:0;display:grid;grid-template-columns:minmax(300px,380px) minmax(0,1fr) minmax(260px,320px);gap:1px;overflow:hidden;background:var(--color-border)}.login-shell{min-height:100vh;display:grid;place-items:center;padding:var(--space-lg);background:linear-gradient(135deg,#f8fafc,#dbeafe 58%,#fff7ed)}.login-panel{width:min(100%,420px);display:grid;gap:var(--space-lg);padding:var(--space-lg);border:1px solid var(--color-border);border-radius:8px;background:#fffffff5;box-shadow:var(--shadow-md)}.login-brand{display:flex;align-items:center;gap:12px}.login-brand h1,.login-panel h1{margin:0;font-size:28px;line-height:1.15;letter-spacing:0}.login-panel p{margin:0;color:var(--color-muted)}.setup-warning{display:grid;gap:4px;padding:12px;border:1px solid #fed7aa;border-radius:8px;background:#fff7ed;color:#9a3412}.setup-warning span{line-height:1.5}.login-form{display:grid;gap:14px}.login-form label{display:grid;gap:7px;color:var(--color-text);font-weight:800}.login-form input,.composer textarea{min-height:46px;border:1px solid var(--color-border);border-radius:8px;outline:0;color:var(--color-text);background:#fff}.login-form input{padding:0 14px}.composer textarea{field-sizing:content;max-height:118px;min-width:0;padding:12px 14px;line-height:1.45;overflow:auto;resize:none}.login-form input:focus,.composer textarea:focus{border-color:var(--color-primary);box-shadow:0 0 0 3px #2563eb29}.login-form button{min-height:46px;border:0;border-radius:8px;background:var(--color-primary);color:#fff;font-weight:900;transition:background .18s ease}.login-form button:hover:not(:disabled){background:var(--color-primary-dark)}.login-form button:disabled{background:#94a3b8}.form-error,.composer-error{margin:0;color:#b91c1c;font-size:13px;font-weight:800}.login-status{display:grid;gap:var(--space-sm)}.inbox-panel,.chat-panel,.status-panel{min-width:0;background:var(--color-panel)}.inbox-panel,.status-panel{padding:var(--space-lg);overflow:auto}.inbox-panel{display:flex;flex-direction:column;height:100dvh;min-height:0}.chat-panel{display:grid;grid-template-rows:auto minmax(0,1fr) auto;height:100dvh;min-height:0;overflow:hidden}.topbar,.chat-header,.topbar-actions{display:flex;align-items:center;gap:var(--space-md)}.topbar,.chat-header{justify-content:space-between}.topbar h1,.chat-header h2,.status-panel h2,.drawer-panel h2{margin:0;letter-spacing:0}.topbar h1{font-size:30px;line-height:1.1}.chat-header{padding:var(--space-lg);border-bottom:1px solid var(--color-border)}.chat-header>div:nth-of-type(2){min-width:0;flex:1}.chat-header h2{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:18px}.chat-header span,.conversation-copy small{overflow:hidden;color:var(--color-muted);font-size:12px;text-overflow:ellipsis;white-space:nowrap}.chat-meta-summary{display:flex;align-items:center;gap:6px;flex-wrap:wrap;margin-top:7px}.chat-meta-summary strong,.chat-meta-summary em,.conversation-tags em{display:inline-flex;align-items:center;min-height:22px;max-width:100%;overflow:hidden;border-radius:999px;font-size:11px;font-style:normal;font-weight:900;line-height:1.2;text-overflow:ellipsis;white-space:nowrap}.chat-meta-summary strong{padding:3px 8px;border:1px solid #c7d2fe;background:#eef2ff;color:#3730a3}.chat-meta-summary em,.conversation-tags em{padding:3px 7px;border:1px solid #bae6fd;background:#e0f2fe;color:#0369a1}.chat-meta-summary .priority-vip{border-color:#fed7aa;background:#fff7ed;color:#9a3412}.chat-meta-summary .priority-important{border-color:#fecaca;background:#fef2f2;color:#991b1b}.status-panel h2,.drawer-panel h2{font-size:18px}.eyebrow{margin:0 0 4px;color:var(--color-primary);font-size:12px;font-weight:800;letter-spacing:0;text-transform:uppercase}.icon-button,.composer-send,.attach-button,.ghost-icon-button,.action-button,.filter-selector-button,.filter-clear-button,.filter-option,.tag-filter-chip,.filter-chip{border-radius:8px;transition:background .18s ease,border-color .18s ease,color .18s ease,box-shadow .18s ease}.icon-button,.composer-send{width:46px;height:46px;display:inline-grid;place-items:center;flex:0 0 auto;border:0;background:var(--color-primary);color:#fff}.icon-button:hover,.composer-send:hover:not(:disabled){background:var(--color-primary-dark);box-shadow:var(--shadow-sm)}.composer-send:disabled{background:#94a3b8}.attach-button{position:relative;width:46px;height:46px;display:inline-grid;place-items:center;flex:0 0 auto;border:1px solid var(--color-border);background:#fff;color:var(--color-muted);cursor:pointer}.attach-button:hover{border-color:var(--color-primary);color:var(--color-primary)}.attach-button input{position:absolute;width:1px;height:1px;overflow:hidden;opacity:0;pointer-events:none}.ghost-icon-button{width:40px;height:40px;display:inline-grid;place-items:center;flex:0 0 auto;border:1px solid var(--color-border);background:#fff;color:var(--color-muted)}.ghost-icon-button:hover{border-color:var(--color-primary);color:var(--color-primary)}.mobile-only{display:none}.quick-actions{display:grid;grid-template-columns:1fr 1fr;gap:var(--space-sm);margin:var(--space-lg) 0}.user-strip{display:flex;align-items:center;justify-content:space-between;gap:var(--space-sm);margin-top:var(--space-lg);padding:12px;border:1px solid var(--color-border);border-radius:8px;background:#f8fafc}.user-strip div{display:grid;gap:3px;min-width:0}.user-strip strong,.user-strip span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.user-strip span{color:var(--color-muted);font-size:13px}.action-button{min-height:46px;display:inline-flex;align-items:center;justify-content:center;gap:var(--space-sm);border:1px solid var(--color-border);background:var(--color-soft);color:#1d4ed8;font-weight:800}.action-button:hover:not(:disabled){border-color:var(--color-primary);background:#dbeafe}.search-box{display:flex;align-items:center;gap:var(--space-sm);min-height:46px;padding:0 12px;border:1px solid var(--color-border);border-radius:8px;color:var(--color-muted);background:#fff}.search-box input{width:100%;min-width:0;border:0;outline:0;color:var(--color-text);background:transparent}.filter-selector{position:relative;z-index:12;display:grid;gap:var(--space-sm);flex:0 0 auto;margin-top:var(--space-sm)}.filter-selector-button{width:100%;min-height:56px;display:grid;grid-template-columns:22px minmax(0,1fr) 22px;align-items:center;gap:10px;padding:9px 12px;border:1px solid #bfdbfe;background:#eff6ff;color:var(--color-primary-dark);text-align:left;box-shadow:var(--shadow-sm)}.filter-selector-button:hover,.filter-selector-button.active{border-color:var(--color-primary);background:#dbeafe}.filter-selector-button>span{min-width:0;display:grid;gap:2px}.filter-selector-button strong,.filter-selector-button small{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.filter-selector-button strong{font-size:14px;line-height:1.25}.filter-selector-button small{color:#475569;font-size:12px;font-weight:800}.filter-selector-button .chevron{transition:transform .18s ease}.filter-selector-button.active .chevron{transform:rotate(180deg)}.filter-panel{display:grid;gap:var(--space-md);max-height:min(52dvh,430px);padding:12px;overflow:auto;border:1px solid #bfdbfe;border-radius:8px;background:#fff;box-shadow:var(--shadow-md)}.filter-panel-header,.filter-panel-actions,.filter-panel-section h2{display:flex;align-items:center}.filter-panel-header{justify-content:space-between;gap:var(--space-sm)}.filter-panel-header>strong{color:var(--color-text);font-size:14px}.filter-panel-actions{gap:var(--space-sm)}.filter-panel-actions .ghost-icon-button{width:34px;height:34px}.filter-clear-button{min-height:34px;padding:0 11px;border:1px solid #fed7aa;background:#fff7ed;color:#9a3412;font-weight:900}.filter-clear-button:hover{border-color:var(--color-cta);background:#ffedd5}.filter-panel-section{display:grid;gap:var(--space-sm)}.filter-panel-section h2{gap:6px;margin:0;color:var(--color-muted);font-size:12px;font-weight:900;letter-spacing:0;text-transform:uppercase}.filter-option-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(132px,1fr));gap:var(--space-sm)}.filter-option{min-height:38px;display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:7px;padding:7px 9px;border:1px solid var(--color-border);background:#fff;color:var(--color-text);font-size:12px;font-weight:900;text-align:left}.filter-option:hover{border-color:var(--color-primary);background:#eff6ff}.filter-option.active{border-color:var(--color-primary);background:#eff6ff;color:var(--color-primary-dark);box-shadow:inset 3px 0 0 var(--color-primary)}.filter-option span{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.filter-option strong{min-width:24px;height:22px;display:inline-grid;place-items:center;border-radius:999px;background:#f1f5f9;color:var(--color-text);font-size:11px}.filter-option.active strong{background:#dbeafe;color:var(--color-primary-dark)}.tag-filter-row,.filter-row{display:flex;align-items:center;gap:var(--space-sm);overflow-x:auto;padding-bottom:2px;color:var(--color-muted);scrollbar-width:thin}.tag-filter-row{margin-top:var(--space-sm)}.filter-row{margin-top:var(--space-md)}.tag-filter-chip{min-height:32px;max-width:172px;display:inline-flex;align-items:center;gap:7px;flex:0 0 auto;padding:0 9px;border:1px solid var(--color-border);background:#fff;color:var(--color-muted);font-size:12px;font-weight:900}.tag-filter-chip span{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.tag-filter-chip strong{min-width:22px;height:20px;display:inline-grid;place-items:center;border-radius:999px;background:#fff7ed;color:#9a3412;font-size:10px}.tag-filter-chip.active{border-color:var(--color-cta);background:#fff7ed;color:#9a3412}.tag-filter-chip.active strong{background:#fed7aa;color:#7c2d12}.filter-chip{min-height:36px;display:inline-flex;align-items:center;gap:7px;flex:0 0 auto;padding:0 10px;border:1px solid var(--color-border);background:#fff;color:var(--color-muted);font-size:13px;font-weight:800}.filter-chip strong{min-width:22px;height:22px;display:inline-grid;place-items:center;border-radius:999px;background:#f1f5f9;color:var(--color-text);font-size:11px}.filter-chip.active{border-color:var(--color-primary);background:#eff6ff;color:var(--color-primary-dark)}.conversation-list{flex:1 1 auto;min-height:0;display:grid;align-content:start;gap:var(--space-md);margin-top:var(--space-lg);padding-bottom:var(--space-md);overflow:auto}.conversation-section{display:grid;gap:var(--space-sm)}.conversation-section header{display:flex;align-items:flex-start;justify-content:space-between;gap:var(--space-sm);padding:0 4px;color:var(--color-muted);font-size:12px;font-weight:900;letter-spacing:0;text-transform:uppercase}.conversation-section header>strong{min-width:24px;height:24px;display:inline-grid;place-items:center;border-radius:999px;background:var(--color-soft);color:var(--color-primary)}.section-title{min-width:0;display:grid;gap:2px}.section-title strong,.section-title small{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.section-title strong{color:var(--color-primary-dark);font-size:11px}.section-title small{color:var(--color-muted);font-size:12px;text-transform:none}.conversation-item{display:grid;grid-template-columns:38px minmax(0,1fr) auto;align-items:center;gap:12px;width:100%;min-height:78px;padding:12px;border:1px solid transparent;border-radius:8px;background:transparent;color:inherit;text-align:left;transition:background .18s ease,border-color .18s ease,box-shadow .18s ease}.conversation-item:hover,.conversation-item.active{border-color:#bfdbfe;background:#eff6ff}.conversation-item.active{box-shadow:inset 3px 0 0 var(--color-primary)}.conversation-copy{min-width:0;display:grid;gap:3px}.conversation-copy strong,.conversation-copy span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conversation-copy span{color:var(--color-muted);font-size:13px}.conversation-copy .conversation-customer{color:#3730a3;font-weight:800}.conversation-copy .conversation-tags{display:flex;align-items:center;gap:4px;min-width:0;overflow:hidden}.conversation-tags em{min-height:20px;padding:2px 6px;font-size:10px}.channel-icon{width:38px;height:38px;padding:6px;border-radius:8px}.channel-icon.line{background:#dcfce7;color:#15803d}.channel-icon.facebook{background:#dbeafe;color:#1d4ed8}.badge{display:inline-grid;place-items:center;min-width:26px;height:26px;border-radius:999px;background:var(--color-cta);color:#fff;font-size:12px;font-weight:900}.badge.quiet{background:#e2e8f0;color:var(--color-muted)}.avatar{width:48px;height:48px;display:grid;place-items:center;flex:0 0 auto;border-radius:8px;background:#eff6ff;color:var(--color-primary)}.message-feed{display:flex;flex-direction:column;gap:12px;min-height:0;padding:var(--space-lg);overflow:auto;background:#f8fafc}.message-feed:before{content:"";margin-top:auto}.message{max-width:min(620px,86%);padding:12px 14px;border-radius:8px;box-shadow:var(--shadow-sm)}.message p{margin:0;overflow-wrap:anywhere;line-height:1.5;white-space:pre-wrap}.message span{display:block;margin-top:6px;color:var(--color-muted);font-size:12px}.message-in{align-self:flex-start;border:1px solid var(--color-border);background:#fff}.message-out{align-self:flex-end;background:var(--color-primary);color:#fff}.message-out span{color:#dbeafe}.attachment-link{display:inline-flex;align-items:center;gap:6px;margin-top:8px;color:inherit;font-size:13px;font-weight:800}.attachment-preview{display:block;margin-top:8px}.attachment-preview img{display:block;width:min(260px,100%);max-height:260px;border-radius:8px;object-fit:contain;background:#ffffff3d}.composer{display:grid;grid-template-columns:minmax(0,1fr) auto auto;align-items:end;gap:var(--space-sm);padding:var(--space-lg);border-top:1px solid var(--color-border);background:#fff}.composer-error{grid-column:1 / -1}.file-preview{grid-column:1 / -1;display:grid;grid-template-columns:50px minmax(0,1fr) auto;align-items:center;gap:var(--space-sm);min-height:62px;padding:8px;border:1px solid var(--color-border);border-radius:8px;background:#f8fafc}.file-preview img,.file-preview>svg{width:50px;height:50px;border-radius:8px;object-fit:cover;color:var(--color-primary);background:#fff}.file-preview span{min-width:0;display:grid;gap:3px}.file-preview strong,.file-preview small{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.file-preview small{color:var(--color-muted);font-size:12px}.file-preview button{width:34px;height:34px;display:inline-grid;place-items:center;border:1px solid var(--color-border);border-radius:8px;background:#fff;color:var(--color-muted)}.file-preview button:hover{border-color:#fecaca;color:#b91c1c}.status-panel{display:flex;flex-direction:column;gap:var(--space-lg)}.status-panel.compact{padding:0;overflow:visible}.status-panel section,.status-group{display:grid;gap:12px}.status-group{padding-bottom:var(--space-lg);border-bottom:1px solid var(--color-border)}.status-group:last-of-type{border-bottom:0;padding-bottom:0}.status-row{display:grid;grid-template-columns:22px minmax(0,1fr) auto;align-items:center;gap:var(--space-sm);min-height:34px;color:var(--color-muted)}.status-row strong{color:var(--color-text);font-size:12px}.ready{color:#16a34a}.pending{color:#94a3b8}.event-list{display:grid;gap:var(--space-sm)}.event-item,.domain-box,.empty-state{display:flex;align-items:center;gap:var(--space-sm);padding:12px;border:1px solid var(--color-border);border-radius:8px;background:#f8fafc}.event-item{justify-content:space-between}.event-item span{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.event-item time,.muted,.domain-box span,.empty-state span{color:var(--color-muted);font-size:13px}.domain-box{color:var(--color-primary)}.domain-box div,.empty-state{display:grid;gap:3px}.domain-box strong,.empty-state strong{color:var(--color-text)}.empty-state{justify-items:center;padding:24px 12px;color:var(--color-primary);text-align:center}.status-drawer{position:fixed;inset:0;z-index:40;display:grid;pointer-events:auto}.drawer-backdrop{position:absolute;inset:0;border:0;background:#0f172a59}.drawer-panel{position:relative;justify-self:end;width:min(100%,380px);height:100%;display:grid;grid-template-rows:auto minmax(0,1fr);gap:var(--space-md);padding:var(--space-lg);overflow:auto;background:#fff;box-shadow:-12px 0 28px #0f172a24}.drawer-panel>header{display:flex;align-items:center;justify-content:space-between;gap:var(--space-md)}button:focus-visible,input:focus-visible,textarea:focus-visible,a:focus-visible{outline:3px solid rgba(249,115,22,.35);outline-offset:2px}@media(max-width:1100px){.app-shell{grid-template-columns:minmax(290px,360px) minmax(0,1fr)}.app-shell>.status-panel{display:none}.mobile-only{display:inline-grid}}@media(max-width:760px){.app-shell{display:block;height:100dvh;min-height:0;background:#fff}.inbox-panel,.chat-panel{height:100dvh;min-height:0}.chat-panel,.app-shell.is-chat-open .inbox-panel{display:none}.app-shell.is-chat-open .chat-panel{display:grid}.inbox-panel,.chat-header,.message-feed,.composer{padding:var(--space-md)}.topbar h1{font-size:26px}.quick-actions{grid-template-columns:1fr 1fr;margin:var(--space-md) 0}.action-button span{font-size:13px}.conversation-list{gap:var(--space-lg);margin-top:var(--space-md)}.filter-panel{max-height:min(48dvh,420px)}.filter-option-grid{grid-template-columns:1fr}.conversation-item{min-height:76px;padding:12px 10px}.chat-header{position:sticky;top:0;z-index:5;background:#fff}.chat-header .avatar{width:42px;height:42px}.message{max-width:92%}.message-feed{min-height:0}.composer{padding-bottom:max(var(--space-md),env(safe-area-inset-bottom))}.drawer-panel{width:100%}}@media(max-width:390px){.quick-actions{grid-template-columns:1fr}.filter-row{margin-inline:calc(var(--space-md) * -1);padding-left:var(--space-md);padding-right:var(--space-md)}}@media(prefers-reduced-motion:reduce){*,*:before,*:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important}}